fabiozappatore

10 Easy Ways to Automate Customer Service for Ecommerce Businesses Instead of handling a pile of requests manually, it’s possible to set up ticket routing rules, such as topic, language, country, and other filters. Such automation helps decide whether an issue should be rejected, routed to another employee with the necessary knowledge, and what ticket …

Customer Service Automation: A Guide To Saving Time and Money on Support Learning Space by HelpDesk Leggi altro »